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Shipping Policy

We endeavor to promptly deliver Camila Brown products. Here's what you can anticipate:

  • Custom Jewelry Production: Crafting each personalized jewelry piece typically takes around 2-3 business weeks. Upon completion of manufacturing, we'll seek your approval before dispatching.

  • Shipping and Arrival: Following shipment, orders usually reach you within 6 to 9 business days. Please note that Camila Brown is not liable for delays due to severe weather or unforeseen circumstances. We do not deliver to PO boxes. Should a customer alter the delivery address with the shipping company during transit, any resulting delays will be the customer's responsibility.

  • Complimentary Delivery: Enjoy free delivery to your specified address. Please be aware that any duties or taxes imposed by local authorities are the customer's responsibility.

  • Product Modifications: Should a customer desire alterations to the product before shipping, the manufacturing period will recommence from day one.

  • Delivery Assurance:ย ย While we offer guaranteed delivery and prioritize creating your ring on an urgent basis, please note that any delays caused by the shipping company are beyond our control and we are are not responsible for this situation. We appreciate your understanding in such situations.

Order Tracking:

  • Customer Assistance: Reach out to our customer service team at support@camilabrown.com for aid with order tracking.

Thank you for selecting Camila Brown!